State Farm® Insurance Agent Nereyda Perez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tj Sleiman
August 7, 2026
5
out of
5
rating by Tj Sleiman
"State Farm is my insurer of choice, but choosing this office was definitely a stroke of luck. The team at this location is excellent, but Madeline Vela goes above and beyond. She is courteous, kind and professional. Even via phone, you can tell she's smiling. If you are searching for insurance, I'd highly recommend this location."
Mitchy
July 31, 2026
5
out of
5
rating by Mitchy
"Working with Madeline Vela at State Farm was an absolute pleasure. She is knowledgeable, patient, and truly cares about finding the right coverage. She explained everything clearly, answered every question I had, and made the entire process stress-free. Thank you so much! I highly recommend Madeline if you wanna be treated like a person and not someone who is just trying to make a sale."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Brooklyn. Mitchy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Q Martins
July 30, 2026
5
out of
5
rating by Q Martins
"I had a great experience with Nereyda Perez State Farm, especially thanks to Stephanie J. Perez. She was professional, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I felt confident with my decisions.
Excellent customer service is hard to come by these days, and Stephanie truly went above and beyond. If you're looking for an insurance agency that genuinely cares about its clients, I highly recommend Nereyda Perez State Farm. Thank you again, Stephanie, for all of your help!"
We responded:
"Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear you had a great experience with Nereyda Perez State Farm—especially with Stephanie J. Perez. She truly enjoys helping customers feel confident and informed, and it means a lot that her professionalism, patience, and clear communication made a difference for you.
We’re grateful for your recommendation and for trusting us with your insurance needs. Thanks again, and we’ll be here for you anytime!
"
Virginia Li
July 30, 2026
5
out of
5
rating by Virginia Li
"My experience with Madeline Vela has been great. She's personable and quick to respond with anything I need help with or have questions about!"
We responded:
"Hi Virginia, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Nereyda Perez, Your State Farm Agent "
Antonio O
July 30, 2026
5
out of
5
rating by Antonio O
"I was assisted by Madeline V. She was courteous, professional, knowledgeable and helpful. She assisted me with re organizing my account and ensured I was in the best option for me."
We responded:
"Antonio, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Michelle Guzman
July 29, 2026
5
out of
5
rating by Michelle Guzman
"Professional and courteous. Spoke with Madeline Vela, very kind & patient.
Update: 7/29/26. Madeline Vela continues to be an exemplary representation of what “good customer service” is! Positive, professional, and personable."
We responded:
"Thank you for your kind words! We're happy to hear that Madeline Vela provided you with professional, courteous, and patient service. We appreciate your feedback and are here to help whenever you need us!
"
Missy
July 29, 2026
5
out of
5
rating by Missy
"I can’t say enough good things about my experience with Madeline Vela, my customer care representative! She was incredibly kind, patient, and truly took the time to listen and help me through every step of the process. I felt valued as a customer and appreciated the genuine care and professionalism she showed. Her willingness to go above and beyond made what could have been a stressful situation feel easy and manageable. I’m truly grateful for her exceptional service and support!"
We responded:
"Thank you for sharing your experience, Missy! We’re so happy to hear how kind, patient, and helpful Madeline Vela was. It means a lot that she took the time to listen, made the process feel easier, and helped you feel valued and supported. We truly appreciate your kind words—she will be thrilled to know how much you noticed her professionalism and willingness to go above and beyond. Thank you!"
J R
July 29, 2026
5
out of
5
rating by J R
"Madeline Vela is always kind, professional, and incredibly helpful. She truly cares about providing excellent customer service and makes every interaction easy and pleasant. Thank you for all you do!"
We responded:
"Thank you so much for your wonderful review! We’re so happy to hear that Madeline Vela has been kind, professional, and incredibly helpful. She truly cares about providing excellent customer service, and it means a lot that you felt supported and had a pleasant experience. We’ll be sure to pass along your appreciation—thanks again!"
Ena Romanelli
July 29, 2026
5
out of
5
rating by Ena Romanelli
"Today I spoke with Madeline Vela at Nereyda Perez State Farm Agency. She was extremely helpful, and concerned that I had my plight taken care of immediately. Kudos to Madeline Vela for for showing me that careful, and concerned agents staff still exists! Thank you so much Madeline."
We responded:
"Hello Ena, Thank you so much for your kind review! We’re truly grateful for your continued loyalty and for sharing your experience. We’re glad Madeline Vela was able to help right away and provide the caring, attentive service you deserve.
Your “kudos” means a lot—thank you again!
"
Shaimaa Aly
July 22, 2026
5
out of
5
rating by Shaimaa Aly
"Great service …There is always an answer to every question I have… Thank you for your service"
We responded:
"Thank you so much for the 5 stars, Shaimaa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Kathleen Lopez
July 15, 2026
5
out of
5
rating by Kathleen Lopez
"Madeline Vela was incredibly kind, knowledgeable, and took the time to answer all of my questions without any pressure. It's clear she truly cares about her customers and is passionate about what she does."
We responded:
"Thanks so much for the amazing review, Kathleen! We really appreciate your support here in Brooklyn. Just reach out anytime if you need us - we’re here for you. "
Michelle Anch
July 15, 2026
5
out of
5
rating by Michelle Anch
"This staff is such a pleasure. They assisted me with my auto insurance and everything went well. No complaints here I'm a satisfied customer with State farm thankyou to each and every one of you . thankyou Madeline awesome 😎 work customer service"
We responded:
"Michelle, it's wonderful to hear that you had a positive experience with our staff and are satisfied with your insurance plan! We strive to make sure each customer receives comprehensive support and it sounds like our team did just that. Thank you for taking the time to acknowledge the efforts of our staff. We're here to assist with any future needs or questions. Welcome to the State Farm family, and thank you for choosing us for your insurance needs! – Nereyda"
Carlos E. Torres
July 13, 2026
5
out of
5
rating by Carlos E. Torres
"Stephanie was amazing! Took off the stress, prepped me for my appointment with the DMV and gave me future solutions. Thank you again!
You the best"
We responded:
"Hi Carlos, thank you so much for the wonderful review! We’re thrilled Stephanie was able to make things less stressful and help you feel prepared for your DMV appointment. We truly appreciate your support—hope everything goes great moving forward! 😊"
Alexis Ramos
July 11, 2026
5
out of
5
rating by Alexis Ramos
"State Farm customer service was great . I spoke with Madeline Vela. She was very nice and has patience . she helped me understand and service my policy."
We responded:
"alexis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nereyda Perez’s Team!"
Akropol Construction
July 8, 2026
5
out of
5
rating by Akropol Construction
"Madeline Vela was great to work with. Her knowledge and help exceeded my expectations all these years."
We responded:
"Akropol, thank you for your wonderful review of State Farm Agent Nereyda Perez’s Team!"
Madeline Gonzalez
June 30, 2026
5
out of
5
rating by Madeline Gonzalez
"I cannot recommend Madeline Vela enough! Getting car insurance for the first time felt intimidating, but she made the entire experience so easy and stress-free. She took the time to answer every single one of my questions, explained all of my options clearly, and made sure I felt confident in my decision. She was incredibly professional, knowledgeable, patient, and genuinely cared about helping me find the best coverage. The customer service was outstanding from start to finish. I will absolutely be recommending Madeline to all of my family and friends. Thank you for making such an important milestone such a great experience!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear that Madeline made your first car insurance experience easy, clear, and stress-free. Your kind words about her professionalism, patience, and care truly mean a lot to our team. We appreciate you recommending her to your family and friends—thank you again!
"
James Alrassi
June 25, 2026
5
out of
5
rating by James Alrassi
"Stephanie has been extremely helpful throughout this process"
We responded:
"Thank you for your kind review of State Farm Agent Nereyda Perez’s Team. We appreciate it!"
Glenn Wolk
June 19, 2026
5
out of
5
rating by Glenn Wolk
"I was in the middle of a frustrating DMV situation and had encountered several dead ends, but Stephanie Perez took the time to help me over the phone and completely turned the experience around. She was knowledgeable, patient, and genuinely helpful. Thank you, Stephanie, for going above and beyond- I truly appreciate your assistance!"
We responded:
"Thank you so much for the wonderful review! We’re glad Stephanie Perez was able to turn your frustrating DMV situation around. It means a lot to hear she was knowledgeable, patient, and genuinely helpful—and we truly appreciate you recognizing her efforts. We’re here whenever you need us!
"
Frantz Henry
June 18, 2026
5
out of
5
rating by Frantz Henry
"Today I called State Farm in need dyer of some information on my policy Adrianna J. was so patient with me and supportive. We reviewed my policy and came across some interesting information. She called me back in less than 15 minutes and we took care of the matter in such a professional way. I am stratified with my decision and I am a pleased customer. THANKS ADRIANNA! YOU ARE THE BEST!"
We responded:
"Thank you for the great review! We’re so happy to hear that Adrianna
was patient, supportive, and able to help you review your policy with professionalism. It’s wonderful that she called you back in less than 15 minutes and helped take care of everything efficiently—your satisfaction means a lot to us. Thanks again, and we’re grateful to have you as a customer!"
Eva Kougentakis
June 17, 2026
5
out of
5
rating by Eva Kougentakis
"I requested a Certificate of Insurance and was told it takes 3 days. With the help of Madeline Vela, she was able to get it done overnight! She was professional, polite and most importantly EFFICIENT! Thank you Madeline."
We responded:
"Thank you for the 5-star review! We’re glad Madeline Vela was able to get your Certificate of Insurance done overnight when you needed it. Her professionalism, politeness, and efficiency truly matter—thank you for recognizing her. We appreciate your business!
"
Jonathan Quintana
June 16, 2026
5
out of
5
rating by Jonathan Quintana
"I was assisted with professionalism and respect by Stephanie. She was very knowledgeable about her work and helped me set up my account step by step. Thank you Stephanie."
We responded:
"Thank you for the 5-star review! We’re so glad to hear that Stephanie provided professional, respectful, and knowledgeable assistance—and that she walked you through your account setup step by step. We truly appreciate your feedback and thank you for choosing us!
"
Aj
June 15, 2026
5
out of
5
rating by Aj
"Rachel is Amazing!!!!!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Rachel was amazing—she’ll be so happy to know you appreciated her help. We look forward to serving you again!"
Markella Koutsoulias
June 12, 2026
5
out of
5
rating by Markella Koutsoulias
"State Farm is a good company which values their customers. Thank You Ileana for all your help.😊"
We responded:
"Thank you for the wonderful review! We’re glad to hear that State Farm has made a positive impression and that our team—especially Ileana—was able to help you. We truly appreciate your support."
Joseph Kindya
June 11, 2026
5
out of
5
rating by Joseph Kindya
"Extremely professional, thorough and helpful in what could’ve been an otherwise confusing process. By far the best auto insurance experience I’ve ever had."
We responded:
"Thank you for the amazing review, Joseph! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Dear Joseph, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Lisa Milhouse
June 8, 2026
5
out of
5
rating by Lisa Milhouse
"she was awesome helped me resolve the issue very quickly. very sweet"
We responded:
"Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nereyda Perez’s Team!"