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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ernesto Hernandez

September 29, 2025

4  out of  5
rating by Ernesto Hernandez
"Miss perez is very helpful for all the service thanks"
We responded:
"Thank you, Ernesto! We’re happy to assist you and appreciate your kind words! - Nereyda "
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Conni Luberoff

September 29, 2025

5  out of  5
rating by Conni Luberoff
"Valerie was VERY helpful on 09/29/25"
We responded:
"Thank you, Conni! We’re so glad Valerie was able to help you and we truly appreciate your feedback. - Nereyda "
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CJ

September 26, 2025

5  out of  5
rating by CJ
"I was interested in the pricing and coverage that would be including in insurance for my new business and spoke with the team. They were overall very helpful and informative of what the company offers, listing everything included in detail while genuinely being invested in my own customer satisfaction. Overall a 5 star experience!!"
We responded:
"CJ, thank you for your thoughtful review! We’re glad our team could provide clear details on your business insurance options and make the experience both informative and positive. - Nereyda"
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Neida Martinez

September 26, 2025

5  out of  5
rating by Neida Martinez
"Came to ask some questions about the different types of insurance and Elsa was very helpful and very informative. She really explained it well."
We responded:
"Neida, thank you for sharing your experience! We’re so glad Elsa was able to answer your questions clearly and provide you with helpful guidance on your insurance options. - Nereyda "
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Abey Campos

September 26, 2025

5  out of  5
rating by Abey Campos
"Spoke to Sofronio about the different types of insurance. Very informative and professional"
We responded:
"Abey, thank you for your feedback! We’re glad Sofronio was able to provide you with helpful information and professional service regarding your insurance options. - Nereyda "
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michael kenny

September 23, 2025

5  out of  5
rating by michael kenny
"I was having some difficulty getting personal auto insurance after not having a personal vehicle since 2019 and some minor complications with my DL renewal. I decided to walk in to a local Start Farm office. I worked with Adrianna Johnson and she was great. Adrianna walked me through the whole process with all the complications going above and beyond to secure a policy for me. She was extremely courteous, and kept the mood calm throughout. Thank you so much Adrianna for all your help."
We responded:
"Michael, thank you for sharing your experience! We’re so glad Adrianna was able to guide you through the process with patience and care, making sure everything went smoothly despite the complications. - Nereyda "
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Nunzio Del Priore

September 16, 2025

5  out of  5
rating by Nunzio Del Priore
"Great Agency and my rep Madeline Vela deserves 10star review. Great service!"
We responded:
"Thanks, Nunzio! We’re thrilled Madeline made such a great impression—she truly deserves the 10 stars! - Nereyda "
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Fabian Oweazim

September 12, 2025

5  out of  5
rating by Fabian Oweazim
"Adrianna was very professinal in answering all my questions and was prompt in getting back to me if she had to verify something. I am very satisfied with the outcome. Thank you, Adrianna."
We responded:
"Thank you for sharing, Fabian! We’re glad Adrianna could provide prompt and professional support while answering all your questions. Your satisfaction means a lot, and we appreciate your kind words about her service. - Nereyda "
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Lotoya Scott

September 9, 2025

5  out of  5
rating by Lotoya Scott
"I am so grateful for the help I received from Adrianna! Her ability to be both professional, so incredibly relatable and empathetic is a rare and wonderful combination. She made me feel comfortable and heard every step of the way. I was amazed by how she went above and beyond to ensure everything was perfect. An absolutely top-notch experience!"
We responded:
"Thank you, Lotoya! We’re so glad to hear Adrianna provided such professional, empathetic, and attentive service. Your kind words mean a lot, and we’re grateful for the opportunity to support you and ensure everything was taken care of perfectly. - Nereyda "
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hua chen

August 15, 2025

5  out of  5
rating by hua chen
"I am very satisfied with Rachenl's service."
We responded:
"Thank you, Hua! We’re so glad to hear you’re satisfied with the service you received. Our team is always here to assist with your insurance needs! - Nereyda "
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Jeannette Knowles

June 10, 2025

5  out of  5
rating by Jeannette Knowles
"I have been doing business with State Farm, Nereyda Perez for many years wherein they insure my home and car. Today, I called to review my auto policy and make a payment. l was assisted by Madeline Vela who went over my entire auto policy, explained all my coverages/discounts to me and also encouraged me to keep my safe driving discount up to date. I must say, after all these years doing business with this office no one showed such professionalism, knowledge and true caring for a client like Madeline Vela. I only hope she is recognized as someone who can climb the ladder in this business and will be asking for her in the future if I need assistance or to upgrade my insurance needs. Kudos to you Miss Vela."
We responded:
"Thank you so much, Jeannette! We truly appreciate your many years of trust and loyalty. We're so happy to hear how well Madeline took care of you—your kind words mean the world. We'll be sure to pass along your praise and recognize her outstanding service with your auto policy. She’ll be here whenever you need her! Customers like you make what we do so rewarding! - Nereyda"
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Gio Rellana

June 9, 2025

5  out of  5
rating by Gio Rellana
"Excelente Servicio y atención Gracias mil Zaida"
We responded:
"¡Gracias, Gio! Nos alegra saber que tuviste una muy buena experiencia y que te sentiste bien atendido. ¡Fue un placer ayudarte! - Nereyda"
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raul rodriguez

April 25, 2025

5  out of  5
rating by raul rodriguez
"The ladies were very nice and helpful"
We responded:
"Thanks, Raul! We're so glad our team made your experience pleasant and helpful. We appreciate you choosing us! - Nereyda "
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Thai Products

March 2, 2025

5  out of  5
rating by Thai Products
"Had the pleasure to talk with Luis regarding my home insurance. He was very helpful and knowledgeable as well as save me a lot in helping me switch from Nationwide to State Farm . Straight forward process even though I had to travel overseas during the process of switching."
We responded:
"Thank so much you for sharing your experience! We're glad Luis was able to make the switch smooth and hassle-free for your home insurance, even while you were traveling. His knowledge and dedication to helping you save truly make a difference. Welcome to our State Farm family! - Nereyda "
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Lisa LGV

February 24, 2025

5  out of  5
rating by Lisa LGV
"My second comment; Ruthchy Dessources took care of my Home Insurance purchase. I asked a lot of questions and he gave me my answers. He gave me few quotes and made sure I understood the differences. He took the time to explain. He also informed me other options State Farm is offering. He informed me to compare what I already have and give State Farm the chance to do better. All this without feeling pressured. All business but at the same time, a pleasant conversation. I appreciate him and State Farm Insurance. Thank you Lisa Guinto-Vogel My first comment; Professional, Outstanding and knowledgeable. Took the time to explain different options Answered all my questions State Farm Insurance cares about your family Thank you Lisa"
We responded:
"Thank you, Lisa! We appreciate your kind words and are glad you had a great experience. Providing knowledgeable and personal service is our priority, and we're always here to help. Thanks for choosing us for your family's insurance needs! - Nereyda "
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Robinson Espinal

February 11, 2025

5  out of  5
rating by Robinson Espinal
"Kevin was the most helpful agent I've worked with before, he really made sure I got the best price possible I'd 100% recommend him to anyone"
We responded:
"Thank you for your review, Robinson! We're so glad that Kevin provided such helpful service and found you a great price. We truly appreciate your recommendation! - Nereyda "
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Lazaro Ortega

January 22, 2025

5  out of  5
rating by Lazaro Ortega
"Thank you so much Luis for helping me insure my 2002 Odessey!"
We responded:
"Hi Lazaro, thank you for sharing your experience! Luis is always happy to help ensure your coverage fits your needs. We're glad he could assist with your car! - Nereyda "
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Masterchief2099

January 17, 2025

2  out of  5
rating by Masterchief2099
"Receptionist just hung up on me. Not even 3 seconds she just hung up not good service at all Nereyda Perez get your staff in order very unprofessional. JAN 17 2025 3:12PM"
We responded:
"We apologize for your experience and appreciate you bringing this to our attention. Providing excellent customer service is our priority, and we take this matter seriously. We would love the opportunity to make things right—please reach out to our office so we can address your concerns. - Nereyda "
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Munera Fattah

January 14, 2025

5  out of  5
rating by Munera Fattah
"State Farm with Nereyda Perez is amazing. I have been with them for over 20 years and they have always been there for me for my auto insurance and my home insurance. They are easy to deal with, and always like to listen to any problem that might have occurred for my car or Home. I will never change from State Farm."
We responded:
"Wow, thank you so much Munera for your kind words and loyalty to our company. Is amazing to hear that we met your expectations. Thank you for your support all this years and can't wait to serve you again soon. Nereyda- "
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Thomas Hom

January 11, 2025

5  out of  5
rating by Thomas Hom
"State Farm agent, Ms. Perez and her staff were extremely helpful in aiding me in procuring an affordable and reasonable life insurance policy that fit my needs. The staff, especially Stevie Yun, were quite professional and very friendly. I would invite anyone interested in purchasing insurance to seek out assistance from Ms. Perez and her courteous staff!!"
We responded:
"Hi Thomas, thank you for your thoughtful review! We're glad you received professional and friendly service from so many team members in finding a life insurance policy that fits your needs. We truly appreciate your recommendation! - Nereyda "
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Nestor Lema

December 30, 2024

5  out of  5
rating by Nestor Lema
"Thank you so much Luis for helping me bundle my auto insurance with my homeowners insurance!"
We responded:
"Thank you for the great feedback, Nestor! We're glad Luis could assist you in bundling your auto and homeowners insurance. Bundling is a great way to simplify your coverage and save! If you need anything else, we’re here to help! - Nereyda "
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Daniela Najera

December 27, 2024

5  out of  5
rating by Daniela Najera
"Fui atendido por Luis Rivera, increible agente muy amable y con mucho conocimiento y puntual concerniente a mis necesidades. Le agradezco muchísimo por su entusiasmo, amabilidad, atención al cliente y calidez como persona. Me senti muy contento de haber sido atendido por un excelente agente bilingue. Gracias de verdad!! Los recomendaré con mis amigos y familiares"
We responded:
"¡Gracias por tu amable reseña, Daniela! Nos alegra mucho saber sobre tu experiencia positiva con Luis. Nos complace especialmente que las habilidades bilingües y la cálida personalidad de Luis hayan hecho que tu experiencia fuera aún mejor. Tu recomendación a amigos y familiares significa mucho para nosotros, y estamos agradecidos por la confianza que has depositado en nuestro equipo. - Nereyda"
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Martin

December 26, 2024

1  out of  5
rating by Martin
"I called up state farm to get a quote, I have a policy with another insurance company and I wanted to see if I can get a better coverage. Ms. Perez signed a young man who took my information and for some reason could not give me a quote, and was unable to explain why."
We responded:
"Hi Manny, we’re sorry to hear about your recent experience. We would like the opportunity to address your concerns and ensure you receive the assistance you need. Please don’t hesitate to contact our office directly. We’re committed to making this right and providing you with the information and support you deserve. - Nereyda "
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Peter Deleon

December 24, 2024

5  out of  5
rating by Peter Deleon
"I recently had the pleasure of working with State Farm agent Ruthchy, and I couldn’t be more satisfied with the experience. Ruthchy’s professionalism and dedication were evident throughout the entire process. He went above and beyond to help me secure a better deal on my car insurance, ensuring I understood all the options available to me. His commitment to excellent customer service is truly commendable. If you’re in need of insurance services, I highly recommend reaching out to Ruthchy. His expertise and genuine enjoyment of his work make the insurance process seamless and stress-free."
We responded:
"Hi Peter, thank you so much for sharing your wonderful experience with Ruthchy! He takes great pride in helping our customers find the right coverage and deals while ensuring they fully understand their options. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need further assistance or have any questions, please don’t hesitate to reach out! - Nereyda "
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gerry vera lopez

December 18, 2024

5  out of  5
rating by gerry vera lopez
"Excellent service"
We responded:
"Hi Gerry, thank you for your feedback! Providing excellent service is always our top priority, and we’re glad you had such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out! - Nereyda "