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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Lugo

April 27, 2026

5  out of  5
rating by Mike Lugo
"I had an excellent experience working with Madeline Vela as my insurance agent. She is professional, knowledgeable, and truly takes the time to make sure you understand every detail of your coverage options. Madeline was patient with all my questions and made what can often be a confusing process feel simple and stress-free. What stood out most was her responsiveness and genuine care for making sure what I needed got done. She goes above and beyond to find the best solutions for her clients and follows through on everything she promises. I highly recommend Madeline Vela to anyone looking for an agent who is trustworthy, efficient, and truly has your best interests in mind."
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John Watson

April 27, 2026

5  out of  5
rating by John Watson
"Goodmorning I just had an excellent experience with Madeline she was very helpful and knowledgeable J. Watson ( insured)"
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Alex Marte

April 24, 2026

5  out of  5
rating by Alex Marte
"Madeline Vela helped me out so much in the process of taking care of my car insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madeline Vela provided you with excellent support during your car insurance process. We'll be sure to pass along your appreciation to her! If you need any further assistance, feel free to reach out. "
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Noelia Nieves

April 24, 2026

5  out of  5
rating by Noelia Nieves
"Madeline Vela is wonderful Hardworking person that makes everyone feel good with her service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madeline Vela made such a positive impact with her hardworking and friendly service. We truly appreciate your feedback and look forward to serving you again! "
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Ameen Mohamed

April 24, 2026

5  out of  5
rating by Ameen Mohamed
"Madeline Vela is amazing great service really nice"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Nereyda Perez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Susan Coffman-King

April 24, 2026

5  out of  5
rating by Susan Coffman-King
"I appreciate the kindness and patience, and thoughtful customer support Madeline Vela extended to me on a call I placed to her regarding the status of my policy. She went above and beyond to research my payment terms and make sure all my questions were answered. Thank you, Madeline!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Madeline Vela provided you with kind, patient, and thoughtful support. She truly goes above and beyond to ensure our customers feel informed and valued. We appreciate you taking the time to share your experience! "
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angel perea

April 24, 2026

5  out of  5
rating by angel perea
"I am very pleased how Madeline Vela took care of my Questions and my Concerns. Madeline Has Excellent Customer Service Skills. Madeline is very Knowledgeable of her Occupation, She is Very courteous , Politeful, and Respectful. Thank you Madeline Have A Great Day."
We responded:
"Thank you for your kind words! We're delighted to hear that Madeline Vela provided excellent customer service and addressed your questions and concerns with knowledge and courtesy. We'll be sure to share your appreciation with her. Have a wonderful day! "
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Yordy Caceres

April 23, 2026

5  out of  5
rating by Yordy Caceres
"Muy amable y servicial la señorita Mary Castillo, respondió a todas mis dudas y me ayudó a comprender qué opción elegir. Gracias, los recomiendo 100%"
We responded:
"Muchas gracias por tus amables palabras y por recomendarnos. Nos alegra saber que Mary Castillo pudo ayudarte y resolver todas tus dudas. Estamos siempre para apoyarte en lo que necesites. ¡Esperamos verte pronto de nuevo! "
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Kayla Marsh

April 23, 2026

5  out of  5
rating by Kayla Marsh
"State Farm: Madeline Vela was very efficient, knowledgeable and courtesy in helping me address my need"
We responded:
"Thank you for your kind words! We’re delighted to hear that Madeline Vela provided you with efficient, knowledgeable, and courteous service. We appreciate your trust and look forward to assisting you again in the future! "
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Marcia Mitchell

April 22, 2026

5  out of  5
rating by Marcia Mitchell
"The staff is professional and knowledgeable."
We responded:
"Thank you for your positive feedback! We’re glad to hear that our staff provided you with professional and knowledgeable service. We appreciate your support and look forward to assisting you again. "
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Leah Valle

April 21, 2026

5  out of  5
rating by Leah Valle
"I had a great experience working with Madeline Vela! The customer service was outstanding—very responsive, patient, and genuinely helpful in answering all my questions. They made the whole process smooth and stress-free, and I felt confident I was getting the best coverage for my needs. Highly recommend if you’re looking for someone reliable and easy to work with!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Madeline Vela provided you with outstanding customer service and made the process smooth and stress-free. Your recommendation means a lot to us, and we’re always here to help you with your insurance needs. We look forward to serving you again in the future! "
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Ivone Sanchez

April 19, 2026

5  out of  5
rating by Ivone Sanchez
"I had a great experience working with Madeline! She was quick to respond, very knowledgeable, and provided excellent customer service throughout the process. She made everything easy and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madeline provided you with excellent service and made the process easy and stress-free. We appreciate your recommendation and look forward to assisting you again in the future! "
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Rodolfo perez

April 17, 2026

5  out of  5
rating by Rodolfo perez
"Very polite and professional, quick response"
We responded:
"Hi Rodolfo, we appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience, and we love knowing yours was no different. "
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Tishiah Byer

April 16, 2026

5  out of  5
rating by Tishiah Byer
"Madeline Vela was very helpful and is very caring thanks very appreciated."
We responded:
"Thank you for your kind feedback! We're glad to hear that Madeline was helpful and caring throughout your experience. We truly appreciate your support! "
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Cammy Smith

April 16, 2026

5  out of  5
rating by Cammy Smith
"I've been with Nereyda Perez-State Farm since 2007 abs I must say they've been the best with their service. The have the best customer service Reps who are caring and very helpful. It's highly recommend Nereyda Perez-State Farm. Adrianna Johnson is the absolute best call to speak with her, she goes above and beyond to assist you."
We responded:
"Thank you so much for your wonderful review and your loyalty since 2007! We're delighted to hear that Nereyda Perez-State Farm and Adrianna Johnson have provided you with caring and helpful service. We truly appreciate your high recommendation and look forward to continuing to serve you for years to come! "
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Sterling Ballinas

April 16, 2026

5  out of  5
rating by Sterling Ballinas
"Amazing service! Great people attending you and very helpful!"
We responded:
"Hello Sterling, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Shawn Gray

April 15, 2026

5  out of  5
rating by Shawn Gray
"Madeline thanks so much for your patience truly appreciate State Farm should be very grateful to have you working with them great team mate you are"
We responded:
"Thank you so much for your kind words! Madeline truly appreciates your recognition and we're proud to have her as part of our team. We're grateful to have you as a valued customer! "
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Irina Bolkhovsky

April 14, 2026

5  out of  5
rating by Irina Bolkhovsky
"I am too long a customer with Nereyda Perez insurance agency, and now I have a big pleasure to work with Madeline Vela, your agent!!! Madeline Vela is a professional, knowledgeable, responsive agent. She is amazing, dedicative person. I'm grateful for being your customer and have knowing, that you have the best agent like Madeline Vela, that I can recommend and be proud, she is the best!!!"
We responded:
"Thank you so much for your heartfelt review and long-time loyalty to Nereyda Perez Insurance Agency! We're thrilled to hear that Madeline Vela has provided you with such professional, knowledgeable, and dedicated service. Your recommendation means a lot to us, and we're proud to have Madeline on our team. We look forward to continuing to serve you! "
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Irina Bolkhovsky

April 14, 2026

5  out of  5
rating by Irina Bolkhovsky
"I would like to say thank you to Nereyda Perez, that she has very good, professional team in her office. I appreciate the knowledge and professional skills of Mr. Aaron Zhao, he perfectly knows his job, and always make the client happy."
We responded:
"Irina, thank you for taking the time to show your appreciation for my team and I. Aaron is amazing and I'm so glad you had the chance to work with him! Thanks again for choosing Nereyda Perez State Farm Agent for your insurance needs. - Nereyda"
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On Ka'a Davis

April 14, 2026

5  out of  5
rating by On Ka'a Davis
"Always the BESTEST professional, cordial and kind attentions! I love to have to give them a call!! Never an issue that isn’t resolved fast and sure!!!"
We responded:
"Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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ronaldo vidals

April 14, 2026

5  out of  5
rating by ronaldo vidals
"Natalia and jamilex are the best! Tried their hardest to solve my problems, and went above and beyond. Couldn’t be more thankful for them. Keep up the great work👍👍👍"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Natalia and Jamilex went above and beyond to assist you. We truly appreciate your kind words and will be sure to share them with the team. Thanks again for your support! 👍👍👍 "
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Miguel Cariño

April 10, 2026

5  out of  5
rating by Miguel Cariño
"Excelente servicio . Lo recomiendo bastante las señoritas mui agradables. Me atendió Zaida Chiqui mui agradable señorita muchas gracias 🙂🙂🙂🙏"
We responded:
"¡Muchas gracias por tu amable reseña! Nos alegra mucho saber que recibiste un excelente servicio y que Zaida Chiqui te atendió tan bien. Transmitiremos tus palabras a ella y al equipo. Esperamos verte pronto de nuevo. ¡Saludos! "
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Rasha Ahmed

April 9, 2026

5  out of  5
rating by Rasha Ahmed
"Adrianna the one helped me, She was a wonderful and patient and kind ,I recommend her to everyone."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Adrianna provided you with wonderful, patient, and kind service. We’ll be sure to share your recommendation with her. We appreciate your support and look forward to assisting you again in the future! "
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Flow Force

April 9, 2026

5  out of  5
rating by Flow Force
"Always a pleasure to work with Madeline and Stephanie from this office. They always pick up and always have the answers to any question I may have. Great team!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Madeline and Stephanie consistently provide you with excellent service and support. We agree—they truly are a great team! We appreciate your continued trust and look forward to assisting you again. "
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Cindy Parasram

April 9, 2026

5  out of  5
rating by Cindy Parasram
"Amazing, excellent customer service. I spoke with Madeline Vela, who was very knowledgeable and patient. She reviewed coverage with me. She was empathetic, informative and made sure every one of my concerns was addressed quickly and clearly. It's refreshing to find someone so dedicated. She was truly professional and I highly recommend speaking with her."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Madeline provided you with knowledgeable, patient, and empathetic service. It means a lot to know she was able to address all your concerns clearly and quickly. We’re proud to have such a dedicated and professional team member, and we appreciate your high recommendation. We look forward to assisting you again in the future! "