State Farm® Insurance Agent Nereyda Perez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
O M
September 5, 2024
"Had a please of dealing with Ruthchy J Dessources. He was very helpful and easy going! Got my car insured quick and easy. Smooth process, great experience! Highly recommend"
Shannon Brennan
September 4, 2024
"Thank you Ruthchy Dessources for providing excellent customer service as I switched over to State Farm from Geico. Ruthchy was able to save us money by bundling home owners and auto Insurance. It was a lot of back and forth, he was always available and answered any and all questions I had. Great communication."
"Shannon, thank you so much for your detailed feedback! I’m glad to hear that Ruthchy provided excellent service during your transition to State Farm and helped you save money with the bundling! We’re proud of Ruthchy’s dedication to great communication and being available to address all your questions. We’re always here to help! - Nereyda"
Alex Souza
September 4, 2024
"Katerin very professional"
"Thank you for your feedback, Alex! I'm pleased to hear that you found Katerin to be very professional. We’ll be sure to share your compliment with her. If there's anything else we can assist you with, please let us know! - Nereyda "
Steven
September 4, 2024
"Excellent service friendly and helpful."
"Thank you for your kind words, Steven! We’re delighted that you experienced excellent service and that the team was friendly and helpful. Your satisfaction is important to us, and we’re here for any future insurance needs you may have! - Nereyda"
Victor Ceballos
September 4, 2024
"Ruthchy Jean Dessources Very good job"
"Hi Victor, thank you for sharing your feedback! We’re glad to hear you were pleased with your experience with Ruthchy. If you need anything else or have any more comments, feel free to reach out! - Nereyda "
MELINA FINE ART LLC
September 4, 2024
"Great experience dealing with Nereyda Perez - State Farm Insurance office in Bay Ridge! State Farm agent Ruthchy was extremely knowledgeable and helped my wife and I combine our property and auto policies as well as saving a nice amount of money with far more coverage. Thank you Ruthchy & Nereyda Perez - State Farm Insurance office"
"Thank you so much for taking the time to share your experience! I'm glad that Ruthchy's expertise helped you and your wife find the right coverage while helping you save. It's always our goal to provide excellent service and valuable solutions for our customers. If you ever have any more questions or need further assistance, don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you. Thanks again for the kind words! - Nereyda "
Alexandra Paulino
August 29, 2024
"Thank you Luis for helping me switch insurance. You saved me hundreds of dollars and set up my household needs very efficently. Highly reccomend the Nereyda Perez Agency."
"Hi Alexandra, thank you for the wonderful review! It's great that Luis was able to help you save and efficiently set up your household insurance needs. Your recommendation means the world to us! If you ever need anything else, we are here to help! - Nereyda"
frank addino
August 26, 2024
"Thank you Luis for helping me find affordable auto insurance plus setting me up with Life insurance, I was definitely overdue for one so thank you Luis!"
"Hi Frank, thank you for your fantastic review! We're so glad Luis could help you find affordable auto insurance and get you set up with the life insurance you needed. Your satisfaction is our priority, and we're here whenever you need us. Thanks again for choosing Nereyda Perez State Farm! - Nereyda "
Mohamed Elhafez
August 23, 2024
"Thank you so much Luis for giving me auto insurance. Last week your office was closing and as you were leaving you still worked with me in give me a quote. Thank you Nereyda Perez agency for having available people always."
"Hi Mohamed, thank you for your kind words! We're so glad Luis could assist you with your auto insurance, even after hours. At the Nereyda Perez agency, we always strive to be there for our customers, no matter what. We appreciate your trust and look forward to continuing to serve you! - Nereyda "
Jaime A Marroquin Rivas
August 16, 2024
"Thank You Luis for going over my auto and life insurance policy. This agency is always available and helpful"
"Jaime, thank you for the kind words and shout-out for Luis! I'm glad he gave you the assistnce you needed for your Auto and Life Insurance. Luis, myself and our team are always here to help when you need us. Thank you again! - Nereyda "
Vinny Of wales
August 12, 2024
"Thank you so much Luis for helping me insure my vehicle!"
"Thank you for sharing your feedback, Vinny! I'll make sure Luis gets your feedback that he was helpful with your auto insurance. Luis, myself, and our team will always be here to help whenever you need us! - Nereyda "
Samuel Ramos
August 8, 2024
"Muchas gracias Luis por ayudarme conseguir seguro para mi vehículo. Igualmente por el seguro de vida para mi familia. Que el Señor me lo bendiga."
"Hola Samuel, ¡muchas gracias por tus amables palabras! Luis está verdaderamente dedicado a ayudar a nuestros clientes, y nos alegra que haya podido asistirte con el seguro de tu auto y de vida. Tu bendición significa mucho para nosotros, y te deseamos a ti y a tu familia todo lo mejor. Si alguna vez necesitas algo más, estamos aquí para ayudarte. - Nereyda"
Kamissil Arwa
August 2, 2024
"Thank you so much Luis and Ruthchy for helping me insure my vehicle. I just came to this country 2 months ago, I am so lucky to find a company that cares. Please visit Nereyda Perez agency for insurance."
"Kamissil, thank you for your kind words! I'm glad Luis and Ruthchy were able to assist you with insuring your vehicle. We strive to make everyone feel welcome and well taken care of, especially when you're new to the country. We're so glad you found us and appreciate your recommendation of the Nereyda Perez agency. Safe travels on the road! - Nereyda "
Lauren Eichhorn
July 27, 2024
"I had such a great experience setting up my auto insurance and getting the best deal with Luis at state farm! he was very helpful and knowledgeable I highly recommend this agency!"
"Hi Lauren, thank you for sharing your great experience! I'm happy Luis was able to help you set up your auto insurance and find you a great deal. Your recommendation means a lot to us, and we look forward to continuing to serve you! - Nereyda "
c reese
July 23, 2024
"Very helpful and professional service."
"Thank you for the feedback! I'm happy to hear that you received good service from our team. This is what we strive for and will continue to provide to you. Please reach out any time you have questions or need help and we are always happy to help! - Nereyda"
kevin fraser
July 23, 2024
"Thanks for the good work Luis u r a God bless"
"Hi Kevin, thank you for the kind words about Luis! We love having him on our team and we're always here to help when you need us. Thank you for choosing us! - Nereyda "
Robert Blafford
July 16, 2024
"Ruthchy was the best , amazing service !!"
"Thank you for your feedback, Robert! I'm so glad to hear you had a good experience with Ruthchy. Ruthchy, and our entire team are always here for service and support. Please reach out any time you need us! - Nereyda "
Rebecca Danielle
July 9, 2024
"Ruthchy Dessources was fantastic to work with. He was very thorough and went through every detail for me as a first time auto insurance buyer. I felt comfortable with him asking questions and he was very detailed oriented. Will definitely be reaching out to him if I have any questions."
"Thank you so much for your kind words, Rebecca! It's great to hear Ruthchy provided you with exceptional service and made your first-time auto insurance experience smooth. We're glad you felt at ease asking questions and that you plan to reach out to him in the future. If you have any further questions or need assistance, please don't hesitate to contact us! - Nereyda "
Michael Rogers
June 20, 2024
"Thanks you so much Luis for saving me money on my auto insurance plus helping me get my first life insurance plan."
"Hi Michael, thank you for your wonderful review! We're delighted to hear that Luis was able to save you money on your auto insurance and assist you with getting your first life insurance plan. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to serve you! - Nereyda "
Francilia Litardo
June 17, 2024
"Beware of this office. I pay my coverage upfront to avoid calls and unexpected charges. This is the second time I receive an unexpected charge related to Renters Insurance. The first time I paid it and was told to cancel via text. I did. Then when renewal for my insurance was up again I was told the renters insurance was never canceled. I asked them to please cancel it for a second time. They did ( or at least I was told that). Then my payment was calculated with the removal of the insurance. Here we are months later with another unexpected charge. I spoke to 5 agents and asked for a breakdown of my payment along with proof of renters cancellation. I keep getting told someone will send the information and get back to me. Then I get a call from Ileana Almonte, at this point I’m livid and I tell her I do not wish to speak with her till I get the proof I requested. She explains she does not know how to access that. I request her to connect me with someone who can. She refuses and raises her voice and goes on to threaten me saying my insurance will be canceled. I have emailed 3 people including Nereyda Perez about this issue and no one has gotten back to me. Please steer clear from this office. The level of unprofessionalism and incompetence does not make you feel safe or valued as a customer. —————————————— Cuidado con esta oficina. Pago mi cobertura por adelantado para evitar llamadas y cargos inesperados. Esta es la segunda vez que recibo un cargo inesperado relacionado con el seguro para inquilinos. La primera vez lo pagué y me dijeron que cancelara por mensaje de texto. Hice exactamente eso. Entonces cuando la renovación porque mi seguro volvió a subir, me dijeron que el seguro para inquilinos nunca se canceló. Les pedí que por favor lo cancelaran por segunda vez. Lo hicieron(eso me dicen). Luego mi pago se calculó con la eliminación del seguro. Aquí estamos meses después con otro cargo inesperado. Hablé con 5 agentes y solicité un desglose de mi pago junto con un comprobante de cancelación del inquilino. Me siguen diciendo que alguien enviará la información y se comunicará conmigo. Luego recibo una llamada de Ileana Almonte, en ese momento estoy furiosa y le digo que no quiero hablar con ella hasta tener las pruebas que solicité. Ella explica que no sabe cómo acceder a eso. Le pido que me conecte con alguien que pueda. Ella se niega, levanta la voz y continúa amenazándome diciendo que cancelarán mi seguro. Le envié un correo electrónico a 3 personas, incluida Nereyda Pérez, sobre este problema y nadie me respondió. Por favor, manténgase alejado de esta oficina. El nivel de falta de profesionalismo e incompetencia no lo hace sentir seguro ni valorado como cliente."
"Francilia, we sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of transparent communication and accurate billing. Please be assured that we take your concerns seriously and are actively investigating the issues you've raised. We will work diligently to provide you with the breakdown of your payment since the renters insurance was cancelled and the discount was removed. In the meantime, if there's anything else you need or if you have any further questions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we are committed to resolving this matter to your satisfaction. - Nereyda"
Eszter Gunn
June 15, 2024
"I wish to give a 0 but here for a review. Had canceled our car insurance after we sold our van, sent in our plates, notified this office just so they can still take payments for 6 more months. And now I might never see that money back. So, if you wany an agency that never responds to you, makes you run after your money this office is for you. See you in court."
"Hi Eszter, we're sorry to hear about this experience and apologize for any inconvenience caused. Our goal is to provide excellent service, and we are here to work with you on this to make this right. - Nereyda "
Allen Wu
June 10, 2024
"Luis helped me lowered my insurance by a lot, I had a quote and coverage done within the hour. He know what he doing and answered all my questions. Thank you Luis."
"Thank you for your 5-star feedback, Allen! We're happy to have Luis on our team and I'm glad he helped lower your insurance payment. Luis, myself and our team are always here to help. Reach out any time! - Nereyda "
Carlos Chay
June 6, 2024
"Fue un excelente servicio me atendió zaida me atendió muy amablemente muchas gracias por buen servicio al cliente de parte la agente Zaida se los recomiendo."
"Hola Carlos, ¡muchas gracias por tus amables palabras y recomendación! Me alegra saber que Zaida te brindó un excelente servicio. Tu satisfacción es nuestra máxima prioridad, y es maravilloso saber que la asistencia de Zaida tuvo un impacto positivo. ¡Esperamos poder atenderte nuevamente en el futuro! -Nereyda"
Paul Gleize
May 15, 2024
"Above and beyond service. Great rates"
"Hi Paul, thank you for your review! We always aim to give our customers the greatest service possible. Our team is here for help and support whenever you need assistance. - Nereyda "
Taner Perkin
May 13, 2024
"Madeline is great to help she is the best"
"Thank you for the feedback, Taner! I'm glad you had a good experience with Madeline. We are lucky to have her on our team! Please reach out any time you have questions or need assistance. -Nereyda "