State Farm® Insurance Agent Nereyda Perez

"I had a great experience working with Stephanie J. Perez at State Farm in Bay Ridge. She was extremely helpful, attentive, and took the time to make sure all of my questions were answered clearly and thoroughly.

Stephanie made the entire process smooth and helped ensure that I had all of my affairs in order in a timely manner. She was professional, knowledgeable, patient, and genuinely focused on making sure my needs were taken care of.

I truly appreciate the excellent service she provided and would highly recommend Stephanie to anyone looking for someone dependable, professional, and attentive to work with at State Farm."

"Madeline has been so helpful and professional! She’s always responsive, patient, and makes the whole process easy to understand. I truly appreciate her great service and would definitely recommend her!"

"Grateful for the excellent service provided by Ms. Mary Yissel."

"I had Great experience with Madeline Vela! She was professional, friendly, and made everything so easy. I really appreciated the great customer service and would definitely recommend her again"

"This insurance agency is amazing! Ileana is the best! She was extremely friendly and very helpful, she went above and beyond to help me get everything I needed. I recommend for anyone that wants friendly and efficient relationships to come to State Farm. Ileana is the best definitely go see her. She works miracles.
Thank you Ileana for all your help!
Basma & Gayle ❤️"

"I've been a customer of Nereyda Perez State Farm for years, and always experienced great personal service. When I returned George's call to me, I was again impressed with the honesty, respect and poise he showed, even more so after he admitted to being new in the field. I felt safe and comfortable working with him and, based on that, asked for a quote on my car insurance. Expect good things from this young man!"

"Thank you to Madeline Vela. Very attentive to all my questions and needs."

"Recently I had an issue which needed to be dealt with urgently, I was fortunate to speak with Stephanie who wasted no time in getting the problem resolved, the Agent is lucky to have Stephanie representing the agency."

"Madeline Vela provided such an amazing customer service experience! She was professional, knowledgeable, and incredibly helpful, making the entire process feel easy and stress-free. She took the time to explain everything clearly and made sure I understood each step. It’s rare to come across someone who makes the experience this smooth—thank you, Madeline, for your excellent service!"

"I’m a longtime customer of the Nereyda Perez State Farm Agency. Iliana especially is very competent, thorough and helpful."

"Madeline was super quick and helpful,processed my payment super fast and is very kind,Thank You!"

"Madeline was GREAT to work with today. She answered the telephone promptly, clearly provided her name, took my payment information and sent me an email receipt. I was having difficulty getting online to view and download my declaration pages and Madeline Vela offered to send them to me by email.
I couldn't have asked for better service. Thank you Madeline and State Farm!"

"Me atendió una joven que se llama Madeline Vela y su servicio fue muy excelente Mi nombre, Roberto Rodriguez y estoy muy satisfecho con el servicio de esta agente.muchas gracias"

"Had a very quick and easy experience getting help with my renters insurance. Thank you Madeline Vela for helping me so quickly and making getting help stress free!"

"10/10 recommend !!!"

"MADELINE VELA"

"State Farm is my insurer of choice, but choosing this office was definitely a stroke of luck. The team at this location is excellent, but Madeline Vela goes above and beyond. She is courteous, kind and professional. Even via phone, you can tell she's smiling. If you are searching for insurance, I'd highly recommend this location."

"Working with Madeline Vela at State Farm was an absolute pleasure. She is knowledgeable, patient, and truly cares about finding the right coverage. She explained everything clearly, answered every question I had, and made the entire process stress-free. Thank you so much! I highly recommend Madeline if you wanna be treated like a person and not someone who is just trying to make a sale."

"I had a great experience with Nereyda Perez State Farm, especially thanks to Stephanie J. Perez. She was professional, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I felt confident with my decisions.

Excellent customer service is hard to come by these days, and Stephanie truly went above and beyond. If you're looking for an insurance agency that genuinely cares about its clients, I highly recommend Nereyda Perez State Farm. Thank you again, Stephanie, for all of your help!"

"My experience with Madeline Vela has been great. She's personable and quick to respond with anything I need help with or have questions about!"

"I was assisted by Madeline V. She was courteous, professional, knowledgeable and helpful. She assisted me with re organizing my account and ensured I was in the best option for me."

"Professional and courteous. Spoke with Madeline Vela, very kind & patient.

Update: 7/29/26. Madeline Vela continues to be an exemplary representation of what “good customer service” is! Positive, professional, and personable."

"I can’t say enough good things about my experience with Madeline Vela, my customer care representative! She was incredibly kind, patient, and truly took the time to listen and help me through every step of the process. I felt valued as a customer and appreciated the genuine care and professionalism she showed. Her willingness to go above and beyond made what could have been a stressful situation feel easy and manageable. I’m truly grateful for her exceptional service and support!"

"Madeline Vela is always kind, professional, and incredibly helpful. She truly cares about providing excellent customer service and makes every interaction easy and pleasant. Thank you for all you do!"

"Today I spoke with Madeline Vela at Nereyda Perez State Farm Agency. She was extremely helpful, and concerned that I had my plight taken care of immediately. Kudos to Madeline Vela for for showing me that careful, and concerned agents staff still exists! Thank you so much Madeline."