State Farm® Insurance Agent Nereyda Perez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Alrassi
June 25, 2026
5
out of
5
rating by James Alrassi
"Stephanie has been extremely helpful throughout this process"
Glenn Wolk
June 19, 2026
5
out of
5
rating by Glenn Wolk
"I was in the middle of a frustrating DMV situation and had encountered several dead ends, but Stephanie Perez took the time to help me over the phone and completely turned the experience around. She was knowledgeable, patient, and genuinely helpful. Thank you, Stephanie, for going above and beyond- I truly appreciate your assistance!"
We responded:
"Thank you so much for the wonderful review! We’re glad Stephanie Perez was able to turn your frustrating DMV situation around. It means a lot to hear she was knowledgeable, patient, and genuinely helpful—and we truly appreciate you recognizing her efforts. We’re here whenever you need us!
"
Frantz Henry
June 18, 2026
5
out of
5
rating by Frantz Henry
"Today I called State Farm in need dyer of some information on my policy Adrianna J. was so patient with me and supportive. We reviewed my policy and came across some interesting information. She called me back in less than 15 minutes and we took care of the matter in such a professional way. I am stratified with my decision and I am a pleased customer. THANKS ADRIANNA! YOU ARE THE BEST!"
We responded:
"Thank you for the great review! We’re so happy to hear that Adrianna
was patient, supportive, and able to help you review your policy with professionalism. It’s wonderful that she called you back in less than 15 minutes and helped take care of everything efficiently—your satisfaction means a lot to us. Thanks again, and we’re grateful to have you as a customer!"
Eva Kougentakis
June 17, 2026
5
out of
5
rating by Eva Kougentakis
"I requested a Certificate of Insurance and was told it takes 3 days. With the help of Madeline Vela, she was able to get it done overnight! She was professional, polite and most importantly EFFICIENT! Thank you Madeline."
We responded:
"Thank you for the 5-star review! We’re glad Madeline Vela was able to get your Certificate of Insurance done overnight when you needed it. Her professionalism, politeness, and efficiency truly matter—thank you for recognizing her. We appreciate your business!
"
Jonathan Quintana
June 16, 2026
5
out of
5
rating by Jonathan Quintana
"I was assisted with professionalism and respect by Stephanie. She was very knowledgeable about her work and helped me set up my account step by step. Thank you Stephanie."
We responded:
"Thank you for the 5-star review! We’re so glad to hear that Stephanie provided professional, respectful, and knowledgeable assistance—and that she walked you through your account setup step by step. We truly appreciate your feedback and thank you for choosing us!
"
Aj
June 15, 2026
5
out of
5
rating by Aj
"Rachel is Amazing!!!!!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Rachel was amazing—she’ll be so happy to know you appreciated her help. We look forward to serving you again!"
Markella Koutsoulias
June 12, 2026
5
out of
5
rating by Markella Koutsoulias
"State Farm is a good company which values their customers. Thank You Ileana for all your help.😊"
We responded:
"Thank you for the wonderful review! We’re glad to hear that State Farm has made a positive impression and that our team—especially Ileana—was able to help you. We truly appreciate your support."
Joseph Kindya
June 11, 2026
5
out of
5
rating by Joseph Kindya
"Extremely professional, thorough and helpful in what could’ve been an otherwise confusing process. By far the best auto insurance experience I’ve ever had."
We responded:
"Thank you for the amazing review, Joseph! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Dear Joseph, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Lisa Milhouse
June 8, 2026
5
out of
5
rating by Lisa Milhouse
"she was awesome helped me resolve the issue very quickly. very sweet"
We responded:
"Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nereyda Perez’s Team!"
W Moncayo
June 5, 2026
5
out of
5
rating by W Moncayo
"Madeline Vela provided outstanding customer service! She was friendly, knowledgeable, and made the entire process quick and easy. She answered all my questions and went above and beyond to help. Highly recommend this office. Thanks for your service Madeline!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Madeline Vela provided outstanding customer service—being friendly, knowledgeable, and helping make the process quick and easy. We truly appreciate your recommendation and your kind words.
"
Marie Joe
June 5, 2026
1
out of
5
rating by Marie Joe
"Bad company, bad customer service, worst time wasted"
We responded:
"Marie, we’re sorry to hear you had a frustrating experience. We take customer service seriously, and we’d like the opportunity to look into what happened and make things right.
Please contact our office with your name, phone number, and any details of your visit so we can review your case and follow up. Thank you for your feedback.
"
Stmartin Pierre Charles
June 5, 2026
5
out of
5
rating by Stmartin Pierre Charles
"Very helpful service from Madeline Vela. Kind and caring."
We responded:
"Thank you for your kind review! We’re so happy to hear that Madeline Vela provided very helpful service and that she was kind and caring throughout your visit.
We truly appreciate your feedback and look forward to helping you again if you ever need anything. 😊"
Michael Youssef
June 1, 2026
5
out of
5
rating by Michael Youssef
"Stephanie J. Perez helped me. Was patient, called me back when she said she would, and continued working even though we were about to hit 5PM (office close). Her commitment to helping customers doesn't go unnoticed! Highly recommend this office for all your insurance needs."
We responded:
"Hello Michael, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.
"
Arnold Sanchez
May 30, 2026
5
out of
5
rating by Arnold Sanchez
"Today felt like more than a typical business transaction. Adriana’s professionalism made the process smooth, and her taking a moment to pray for my health was something I genuinely appreciated !!. Also Anayeli was great as well to work with from the start where , showing kindness, patience, and a genuine desire to help. What began as a good experience with Anayeli quickly became a superb one with Adriana . If you’re looking for great prices and a company with professional, caring people who put customers first, I highly recommend them."
We responded:
"Hi Arnold, thank you for your wonderful review of Madeline! She is an amazing team member and I am glad to hear that she is providing the best customer service possible. Please do not hesitate to stop by the office next time you'd like help or give us a call! - Nereyda"
Noel Orta
May 27, 2026
5
out of
5
rating by Noel Orta
"Madeline Vela was very helpful with questions about my insurance. I would use her services again."
We responded:
"Greetings Noel, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
YASMIN R.
May 27, 2026
5
out of
5
rating by YASMIN R.
"I had such a great experience getting car insurance for the first time. I worked with Madeline Vela, who answered all my questions and helped me to understand my options. She was very professional, helpful and personable. I would definitely refer more of my family and friends to go to her."
We responded:
"Thank you for sharing your experience! We’re so glad your first time getting car insurance went smoothly with State Farm. It’s wonderful to hear that Madeline Vela answered all your questions and helped you understand your options in a professional, personable way. We truly appreciate your recommendation and look forward to helping you and your family and friends in the future!
"
Allison Ajanaku
May 27, 2026
5
out of
5
rating by Allison Ajanaku
"I’ve been with State Farm for over 20 years and I am always impressed with Madeline’s customer service. She is always willing to listen, help, and support my needs. She is an outstanding representative of State Farm and I hope her excellence is rewarded."
We responded:
"Thank you so much for your 20+ years with State Farm! We’re truly glad to hear Madeline has been such an impressive part of your experience—listening, helping, and supporting your needs the way you deserve. Your kind words mean a lot, and we’ll be sure to share this feedback with her.
"
Antonio O.
May 20, 2026
5
out of
5
rating by Antonio O.
"I just signed up for a Home and auto policy and had a great experience with my Account Representative Adrianna J. She was Courteous, professional, knowledgeable, understanding and attentive to my insurance needs. She didn’t rush the process but was respectful of my time and encouraged me to reach out to her if I had any questions or issues."
We responded:
"Thank you for the wonderful review! We’re so glad you had a great experience with your Home and Auto policy and that Adrianna J. provided courteous, professional, and knowledgeable guidance. We truly appreciate your trust—please don’t hesitate to reach out if you have any questions down the road.
"
Sebastian Salazar
May 14, 2026
5
out of
5
rating by Sebastian Salazar
"Madeline was very helpful and informative. App wasn't working and her customer service helped me out alot in completing my payment. Thank you!"
We responded:
"Thank you so much for your kind words! We're glad Madeline was able to assist you and ensure your payment went through smoothly. If you ever need any further help, please don't hesitate to reach out!
"
Riki Meris
May 8, 2026
5
out of
5
rating by Riki Meris
"Madeline and Stephanie were kind enough to help me get documents I needed at 5pm on a Friday. Madeline was extremely well spoken and patient. They made the process much more enjoyable than I anticipated."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madeline and Stephanie were able to assist you promptly and made the process smooth and enjoyable. We'll be sure to pass along your compliments to them. If you ever need help again, don't hesitate to reach out!
"
Fun and Slime Slimy
May 8, 2026
5
out of
5
rating by Fun and Slime Slimy
"Muchas gracias ! Stete farm Nereyda Perez 🌹
Por su servicio 💖en especial a Madeline vela 💕 por su eficiencia professional 👌 million de Bendiciones"
We responded:
"Estamos muy agradecidos por sus amables palabras y nos alegra que Luis haya podido ayudarle a encontrar una excelente cobertura de seguro. Sus bendiciones significan mucho para nosotros, y es un honor contar con su confianza. Si hay algo más en lo que podamos ayudarle, no dude en contactarnos. - Nereyda"
j s
May 6, 2026
5
out of
5
rating by j s
"Bay Ridge Brooklyn office is very helpful."
We responded:
"j, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.
"
Zev Kleiner
May 5, 2026
5
out of
5
rating by Zev Kleiner
"Excellent and clear service provided by Zaida."
We responded:
"Thank you for your kind words! We're delighted to hear that Zaida provided you with excellent and clear service. We appreciate your feedback!
"
Giselle
May 4, 2026
5
out of
5
rating by Giselle
"I had a phone call with Madeline Vela to apply my defensive course certification to my auto policy. She was very quick and helpful!! Thank you so much!"
We responded:
"Thank you for sharing your experience! We're glad to hear that Madeline Vela was quick and helpful in assisting you with applying your defensive course certification to your auto policy. We appreciate your kind words!"
Garrick Q
May 4, 2026
5
out of
5
rating by Garrick Q
"Madeline Vela was very helpful with my State farm auto insurance. She made everything easy and professional. Five stars!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Madeline Vela made your State Farm auto insurance experience easy and professional. We appreciate your five-star rating!
"